Privacy Policy
Last updated: March 1, 2026
1. Introduction
Ultra-Foods ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details are processed securely by our payment providers)
- Account credentials if you create an account
- Order history and preferences
- Communications you send to us
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website or source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze site traffic, and serve targeted advertisements. You can control cookie preferences through your browser settings.
5. Data Sharing
We may share your information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Analytics providers to understand site usage
- Legal authorities when required by law
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.