Privacy Policy
Last updated: 1. March 2026 | Applicable to South Africa
1. Introduction
This privacy policy applies specifically to customers in South Africa and supplements our global privacy policy.We are committed to protecting your privacy in accordance with Protection of Personal Information Act (POPIA).
2. Data Controller
Ultra-Foods acts as the data controller for personal information collected from customers in South Africa. Shipped in compliance with South African import regulations for research compounds..
3. Legal Basis for Processing
Under Protection of Personal Information Act (POPIA), we process your data based on:
- Contract performance - to fulfill your orders
- Legal obligations - to comply with South Africa laws
- Legitimate interests - to improve our services
- Consent - for marketing communications (where required)
4. Your Rights in South Africa
Under Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
5. International Data Transfers
Your data may be transferred outside South Africa. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with South Africa legal requirements. Order records are typically retained for 7 years for tax and accounting purposes.
7. Cookies
We use cookies in accordance with South Africa regulations. You can manage your cookie preferences through your browser settings. For more details, see our cookie policy.
8. Contact Us
For privacy inquiries or to exercise your rights, please contact our South Africa team or email privacy@ultra-foods.com.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with South Africa legal requirements. Order records are typically retained for 7 years for tax and accounting purposes.
7. Cookies
We use cookies in accordance with South Africa regulations. You can manage your cookie preferences through your browser settings. For more details, see our cookie policy.
8. Contact Us
For privacy inquiries or to exercise your rights, please contact our South Africa team or email privacy@ultra-foods.com.
9. South African Supervisory Authority
You have the right to lodge a complaint with the Information Regulator at justice.gov.za/inforeg.